Serviceware
1048 Serpentine Lane
Suite 311
Pleasanton, CA 94566

Phone: 925-398-8912
Toll Free: 1-800-221-8381
Fax: 925-399-5539

Hewlett Packard

Apple

Compaq

 

Services:

Serviceware provides service, both warranty and non-warranty, on Intel-based computer systems, monitors and printers by most major manufacturers. We offer onsite and depot service, pick up and delivery along with mail-in. We specialize in Service contracts for your out of warranty equipment along with simple "Time and Materials" for ease of doing business. Outsourcing your Hardware repair to Serviceware can save your company time and that means money too!

Warranty:

We provide factory authorized warranty repairs for Compaq-Hewlett-Packard, Apple, Lenovo and Toshiba, server, desktop and laptop models. We also provide factory authorized warranty repairs on Hewlett-Packard printers. We offer "Free" pick up and delivery (in the Bay Area) for all "Depot Warranty" repairs. If your company has enough warranty repairs on a weekly basis, we can put a Technician onsite at no cost to you. The warranty reimbursements can completely defray the cost of our Technician freeing up your IT staffs time to focus on your in-house IT projects.

Time and Materials:

  • All Serviceware repairs are factory authorized and will never void the existing warranty.
  • Serviceware assumes the responsibility for parts return management, meaning you never experience a charge for a defective part.
  • Serviceware technicians are trained and authorized for multiple brands. In the business world, change is a constant theme.
  • Serviceware covers all the costs associated with ensuring that our technicians are factory trained and carry all the appropriate manufacturer certifications.

Our Guarantee:

SERVICEWARE warrants that all work preformed will conform to manufacturer's standards for the equipment being serviced. All work is fully guaranteed for a minimum period of 90 days on parts and labor unless the equipment or replacement parts are currently covered by a longer manufacturers' warranty.

As a valued SERVICEWARE customer, you must be completely satisfied with the service we provide or it will be redone to your satisfaction at no additional charge. We will not allow ourselves to accept anything less than 100% customer satisfaction.


Computer Support Services Since 1981

Located at: 1048 Serpentine Lane Suite 311 Pleasanton, CA 94566
Phone: 1-800-221-8381